How to deal with problems that are out of your control

How to deal with problems that are out of your control

Sometimes when it comes to running your own business, things can go very wrong and they are completely out of your control. And yet, it’s not what happens but how we deal with them that will determine our success as a business owner. Galia Orme, founder of Choc Chick, an organic raw chocolate business; had a very unusual situation to solve very close to Christmas, her busiest time:  “I had my first order of cocoa ingredients that I imported myself from Ecuador. I’d flown out there, met with the farmers, placed the order and specifically asked for the cocoa butter to be in pieces. I ordered my first ton of ingredients, which arrived late. I planned for it arriving late but what I hadn’t planned for was for the cocoa butter to arrive in blocks of twenty five kilos and not in the small pieces that I’d asked for.  So I had to take a hammer and chisel and break it all up myself. I drove to the import center, which is three hours from where I live, and bought all of the cocoa butter back myself and broke it up. It was absolutely horrendous.  But you know, I just did it.  You just have to find a solution.  That’s been a big thing!” In these times we are tested. Our commitment to the business, our vision and even our own strength will often be stretched past what we think are our limits. Yet, we come up with solutions, we deal with the problem, we continue on, we grow and our ability to deal with more expands. And because...
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